Our Insights & Thought Leadership

Artificial Intelligence (AI) is no longer advancing in isolated breakthroughs; it is compounding into a system-level transformation, becoming embedded into workflows that can reason, act and coordinate across entire ecosystems. For health leaders in Canada, this is not a distant future. It is an immediate strategic inflection point. The publicly funded health system is already under strain from workforce shortages, long wait times, tightening fiscal constraints, and rising de

A few weeks ago, I was watching a medical drama on Netflix – New Amsterdam. A dialogue from the Medical Director of the hospital struck a chord with me – “There is no reason that healthcare has to be delivered in a hospital. In fact, patients are best served in an environment where they are made comfortable. By trusted members of their own community. Hospitals have to go meet patients where they are, not the other way around.” Most of us have heard this before in some shape o

The optimist in me always tries to find a silver lining, even in the darkest of times. Lately, this tendency has had me reflecting on the changes and innovations to our province’s health care system through its response to COVID-19. Ontario’s health care system is no stranger to change, with or without a pandemic. Just last year, Ontario’s health care system started on a transformation journey that, if successfully implemented, would help deliver patient-centred, coordinated

In my last article, I talked about why we need to modernize Ontario’s home and community care sector. In this article, I want to share an approach to transforming the sector. In essence, we need to rethink how care is delivered and move towards a more patient-centred health system. A patient-centred health system aims to ensure that people receive the right care in the right place at the right time. While the province has taken its first few steps towards transformation by mo